Refund Policy

OUR RETURN / EXCHANGE POLICY :-

Once you have submitted your details, the number plate will be made exactly as you have specified. Please double check before submitting your order.

As each number plate is personalised, they are non-refundable. If you change your mind or wish to cancel your order, you may do so as long as you do so within 15 minutes of its completion.

If you believe your product is faulty or has an issue, please contact us. We are always happy to help resolve any issues.

Returns can only be made if the goods are damaged or have been made incorrectly. With this, we will rectify the issue and get them returned to you ASAP.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@numberplateclinic.co.uk

Sale items :-

Only regular priced items may be refunded. Sale items can not be refunded.

MOT & DVLA Friendly ✅

3 YEARS Warranty ✅

Check out the road legal styles.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@numberplateclinic.co.uk and If you have the plates returned to us with a note of your order number and a print out of what you sent us in there we’ll get this rectified for you.

For the returns postage please click on this link
http://www.royalmail.com/track-my-return/create/5541.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

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